Location: Raleigh, North Carolina, United States Job ID: R0099350 Date Posted: 2025-07-17 Company Name: HITACHI ENERGY USA INC Profession (Job Category): IT, Telecom & Internet Job Schedule: Full time Remote: No Job Description: Hitachi Energy Transformers- Business Solutions IT Organization is seeking a North America HUB IT Service Delivery Manager based in Raleigh, NC. This role oversees IT service delivery across multiple factories and offices in the USA, Canada, and Mexico, supporting the company's digital transformation initiatives. The Director of IT Service Delivery North America will develop and execute IT strategies that align with business goals, managing a multinational team of managers and IT specialists. Responsibilities include managing end-to-end IT services, infrastructure, cybersecurity, business applications, and supporting global IT projects within the region. Responsibilities: Lead a multinational team providing IT services across North America. Implement global IT operating models and oversee service and project delivery. Manage regional IT solutions, infrastructure, and digital transformation efforts. Collaborate with business units, IT stakeholders, and third-party suppliers. Ensure alignment of IT projects with regional business needs. Experience: Bachelor’s Degree in Engineering or Computer Science, or 10+ years of senior IT management experience. Minimum 5 years in IT delivery management across regions. Experience in manufacturing operations, process, change management, and global project management. Tools & Methodologies: MS Office Suite, ServiceNow, SAP S4Hana, Business Intelligence tools. ITIL 4, Lean Six Sigma, Project Management methodologies. Additional Information: Must be a U.S. citizen or permanent resident. Hitachi Energy is an equal opportunity employer. Reasonable accommodations are available for qualified individuals with disabilities upon request. #J-18808-Ljbffr H-E Parts
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