Job Description

Job Description

Job Description

Description:

Overview of Position: A Ski Lift Operator is responsible for the safe and efficient operation of ski lifts at Windham Mountain Club. This role involves managing the flow of skiers and snowboarders, ensuring proper loading and unloading procedures, and assisting guests with any issues related to lift services. Ski Lift Operators must be vigilant and attentive to maintain guest safety while providing excellent customer service.

Job Duties: The list below best represents many tasks you will be asked to perform during your employment at Windham Mountain Club.

• Operate ski lifts (Chairlifts and Conveyor Lifts.) according to safety procedures and resort guidelines.
• Monitor lift operations to ensure safe and efficient flow of skiers and snowboarders.
• Assist guests with loading and unloading, providing instructions for safe and timely transitions.
• Ensure that skiers and snowboarders are properly positioned before departure and help them adjust when necessary.
• Enforce resort policies regarding lift tickets, passes, and safety protocols.
• Monitor and respond to emergencies or issues such as lift malfunctions, accidents, or guest inquiries.
• Conduct routine inspections of lift equipment to ensure safety and operational integrity.
• Maintain a high standard of cleanliness and safety on the lift platforms and surrounding areas.
• Provide information to guests about resort services, trail conditions, and general ski resort guidance.
• Assist with crowd control during peak times, ensuring orderly and safe lines.
• Coordinate with other departments (e.g., ski patrol, guest services, maintenance) to ensure smooth operations across the resort.
• Maintain a clean and professional appearance, adhering to dress code at all times.

*Full and part time positions available

Job Qualifications:

• Must be 18 years of age or older.
• Experience in a guest service or hospitality role preferred
• Must be able to remain calm and focused in stressful, noisy, crowded and distracting situations
• Strong communication skills, with the ability to interact effectively with guests and team members
• CPR/First Aid certification preferred
• Ski/snowboarding ability preferred

Physical Requirements

• Must be able to regularly and consistently lift up to 50 pounds
• Must be able to safely walk, climb, and navigate uneven terrain with snow and ice-covered hills and surfaces
• Must be able to work up to 8 hours per day in any outdoor winter weather conditions
• Ability to push, pull, stoop, kneel, and reach regularly

Work Schedule and Conditions: We are in the business of providing a premier product and experience for our guests. Traditionally our busy periods are during weekends and holiday periods which you will be expected to work. You can also expect to be asked to work extra hours or days on occasion, especially during the holiday periods. You are expected to arrive for your scheduled shifts on time and prepared to work regardless of inclement weather.

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