Job Description
Job Summary: We are looking for a Product Specialist to join our growing team! The right candidate will have excellent communication and interpersonal skills and the ability to assist clients in choosing the right products and services that best fit their needs.
Benefits
Competitive Pay
Blue Cross Blue Shield Medical and Dental on Day 1 of Employment
401K after 90 days
Paid Time Off
Sick Time
Vacation Time
Paid Training
Career Advancement Opportunities
Responsibilities
Greet and guide clients as they appear on the lot to proceed into the sales process
Engage in conversation with clients to fully understand their needs and manage expectations
Assist clients in identifying the right vehicle to fulfills their wants and needs
Continuously develop product and sales acumen to become the vehicle expert. Know the in’s and the out’s of product offerings, optional packages, and the latest technologies
Customize vehicle delivery while ensuring that the client understands the vehicle's operational features
Follow up daily on all sales leads from a variety of sources using the dealership's Customer Relationship Management System (CRM)
Initiate and cultivate enriching and long-lasting relationships with customers
Maintain strong knowledge base of all new vehicle makes and model
Bring your ‘A game’ along with a positive attitude to work with you every single day
Qualifications
Ability to maintain hardworking, high-energy personality throughout the workday
Positive can-do mentality, eager to improve
Excellent verbal and written communication skills
Ability to thrive in a collaborative team setting
Effective listening and communication skills
Attention to detail in follow-through and closing skills
Valid driver's license
About Us: The Kelly Automotive Group is a family owned and operated dealership group that was founded in 1965. For more than 55 years, we have been the North Shore's premier dealership group. We currently feature Ford, Nissan, Honda, Jeep, Chrysler, Infiniti, Volkswagen and Nissan NV Commercial Trucks. Our motto of "Honest Sales and Excellent Service" have guided us in our approach and is the foundation of our success. We are always looking for exceptional people who can help us provide our clients with the highest level of customer service. We have a simple philosophy that if we hire great people and treat them like family, they will in turn take great care of our customers.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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