Customer Service Representative Job at Leeds Professional Resources, Tampa, FL

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  • Leeds Professional Resources
  • Tampa, FL

Job Description

Job Description

Long Term Care and Medicaid Customer Service

M-F 9am - 5pm

10 weeks onsite training then 100% remote

This is a responsible non-exempt position on the staff where exercising good judgment in evaluating situations and making decisionsis very important. Adept at interpreting and explaining complex information about Long Term Care (LTC), this professional position shall perform Long Term Care Medicaid service-related activities which include intake, screening, potentially eligible individuals for enrollment and/ortriage duties which inform eligible or potentially eligible individuals, their families and/or educating community partnersabout Medicaid coveredservices and how to obtain them.

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