Job Description
*Description*
Under general direction, with wide latitude for independent decisions, the Health Services Systems Analyst III is responsible for the ongoing professional support of a designated suite of clinical, business, and operational applications, including planning, implementing, and organizing activities relating to enterprise-wide health services application selection, deployment and optimization, on multiple hardware platforms, operating systems and software environments. Incumbents review, analyze, and evaluate systems and/or service requests using structured techniques and methodologies; manage all or portions of a project from the initial fact-gathering meeting through post-implementation review; and perform other related duties as assigned.
Distinguishing Characteristics
This is the classification in the Health Services Systems Analyst series and is responsible for performing increasingly more difficult and complex duties including knowledge of specialized information systems application and related security and confidentiality requirements. Incumbents are required to be fully trained in all procedures related to their assigned area of responsibility and are expected to serve as project leads or experts in a particular application and may serve as a project manager.
Positions in this classification are located only in the Health Services Information Technology Unit and report to the Health Services Information Technology Supervisor or Manager.
Minimum Qualifications
Education: Possession of a Bachelor's degree from an accredited college or university with a major in Computer Science, Medical Informatics, Healthcare Administration, Health Sciences, Business Administration, Public Administration, Engineering, or a closely related field.
Certification: Certified Professional in Healthcare Information and Management Systems (CPHIMS) required. Some positions may require the employee to obtain and maintain vendor specific certifications on the applications supported. The incumbent will be required to obtain the certification requested within six (6) months of notification from the supervisor.
Experience: Five (5) years of system analysis experience, or its equivalent, including three (3) years in a large health care information systems environment, working with end users to extract, document and optimize data flow, implement systems, and support applications and databases. Incumbents will have demonstrable project management experience in the role of technical or application team lead for a major complex project or direct experience as a project manager for smaller projects.
Substitution for Education: One (1) additional year of qualifying experience noted above may be substituted for the required academic major.
Substitution for Experience: A Master's degree in one of the fields noted above may be substituted for two (2) years of the required systems analysis experience (consistent with CPHIMS certification requirements). Possession of a current Epic certification may be substituted for six (6) months of the required experience.
Knowledge, Skills, and Abilities
Knowledge of:
Methods for protecting security and confidentiality of system data
Health information systems application, health information exchanges and standard healthcare message formats
Health care financial and data reporting requirements
Health care and/or health plan organization and structure
Project management principles and practices
Time management and organization skills with the ability to work on multiple projects simultaneously
Troubleshooting computer applications
Data analysis techniques
Methodologies used in the practice ofsystems analysis
Analytical and problem solving skills
Ability to:
Communicate effective both verbally and in writing
Work independently and collaborate as needed with team and other departments
Analyze technical specifications for data and applications
Troubleshoot information systems applications and resolve complex problems
Communicate technical information effectively (oral and written) to various levels in the organization including the vendor community
Demonstrate care in handling customer needs and build a trusting rapport with customers
Adapt to on-going change and work in a fast-paced, customer-focused environment
Provide and promote excellence in customer service for both internal and external customers
Acknowledge and respect cultural and linguistic differences of the County's diverse population
Typical Tasks
Responsible for project plans and approves steps to meet implementation and/or upgrade schedule
Leads portions of an application implementation or manages entire implementation to support the internal/external customer
Leads the development of proposals for system modification or replacement including cost benefit analysis and resource requirements
Proposes comprehensive options for solutions to complex problems taking into account all technical and operational issues
Defines and performs primary testing of enhancement/upgrades before release to users
Approves detailed procedures on software installation and configuration
Approves test plans for all changes/upgrades to ensure performance and maintenance of data integrity
Leads integration of systems/process as needed within scope of project
Responsible for requirement documents to ensure that the business needs including functional specifications are documented and reviewed prior to system acquisition or system enhancement
Responsible for timely communication of all changes to internal/external customers and department management
Provides assessments of existing system capabilities, workflow, user requirements, options and outcomes, to evaluate effectiveness of change
Works with internal analysts and technical staff to conceptualize function, data structures and best fit, and creates functional specifications to meet customer expectations
Functions as a key liaison between the technical team, user community, and stakeholders
Responsible for identifying, tracking, and reporting problems to vendors and for follow-up and resolution
Ensures initial and follow-up training is provided to customers
Provides and promotes excellence in customer service for both internal andexternal customers
May provide lead direction to subordinate personnel
*Skills*
Pacs, Cardiology, Support, Epic, Epic radiant, Epic systems, Soarian, Electronic health record, Workflow
*Top Skills Details*
Pacs,Cardiology,Support
*Experience Level*
Entry Level
*Pay and Benefits*
The pay range for this position is $45.00 - $75.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a hybrid position in Martinez,CA.
*Application Deadline*
This position is anticipated to close on Oct 6, 2025.
h4> About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Job Tags
Temporary work, Part time,