Overview Transportation Broker position at Allen Lund Company. The Transportation Broker will assist in managing incoming and outgoing shipping logistics for cargo transportation carriers and shipping companies, perform daily check calls on loads in transit, handle customer inquiries, and originate the necessary documentation for freight bills. Responsibilities Contact new customers Freight brokerage and booking loads Be responsible for customer acquisitions Develop and increase profitable volume with existing and newly acquired shippers Build relationships with developing accounts Use strong relationships to understand customer’s business, better qualifying them to identify and solve the customer’s problems Contact and build relationships with carriers Increase capacity for specific projects and lanes Gain up-to-date personal knowledge of market freight rates in order to determine a “fair” price to pay trucks and charge shippers Offer rates established by Senior Transportation Brokers and management Negotiate as market demands Recommend solutions for customers to Senior Transportation Brokers and/or management Increase the overall capacity for the office and company Deliver exceptional customer service Uphold the company standard following the company principles of Customer, Company, Office Skills and Experience College degree highly desired or equivalent experience Self-motivated, enthusiastic team player who excels in a fast-paced environment Minimum of 3 year's experience in Freight Brokerage/customer service Excellent and effective communication skills Strong customer service orientation and excellent work ethic Ability to quickly process information and make decisions Effective negotiation and problem-solving skills, and ability to handle conflict Excellent time-management skills with the ability to multitask Highly organized and detail-oriented Ability to work well under pressure in a fast-paced environment Seniority level Entry level Employment type Full-time Job function Sales, General Business, and Education Industries Wireless Services, Telecommunications, and Communications Equipment Manufacturing Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity. #J-18808-Ljbffr Allen Lund Company
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