Job Description
About Us
For more than 68 years, AO Globe Life company has been serving working families with life and supplemental benefits they can count on. We proudly partner with over 40,000 labor unions and associations — including teachers, healthcare workers, first responders, and even professional athletes — giving protection to more than 5 million members across North America.
Now, we’re growing faster than ever — and we’re looking for Customer Service Representatives who are motivated, dependable, and passionate about helping others.
Position Overview
As a Customer Service Representative, you’ll work directly with union members and client families who request information about their benefit options. This role is not about cold calling — clients already reach out to us to learn more about their coverage. Your job is to:
Handle inbound and outbound calls with professionalism and care
Schedule and conduct virtual consultations (via Zoom or phone)
Explain benefits, answer questions, and assist with applications
Provide ongoing support to clients and their families
Build meaningful, long-term relationships while ensuring excellent service
This position allows you to work from home, set flexible hours, and be rewarded for your results. If you’re self-motivated and enjoy working with people, this could be the career path you’ve been searching for.
What We Offer
100% Remote / Work From Home setup
Weekly pay with long-term residual income potential
Comprehensive training program provided — no prior experience required
Health benefits available after 90 days
Flexible schedule for better work-life balance
Opportunities for career growth and leadership development
Recognition, bonuses, and all-expense-paid incentive trips
Be part of a supportive, award-winning team culture
What We’re Looking For
Strong interpersonal and communication skills
A positive, professional, and reliable work ethic
High school diploma required (some college preferred)
Must be at least 18 years old and authorized to work in the US
Comfortable working remotely with a phone, computer, and reliable internet connection
Additional Details
This role is results-driven, with earnings directly tied to your performance
Paid weekly, with the opportunity to earn residual income for long-term financial growth
Flexible hours give you the ability to balance work and personal life
All training and client leads are provided at no cost
Why Join AO Globe Life?
When you join AO Globe Life, you’re not just starting a job — you’re building a career. We believe in promoting from within, offering leadership opportunities, and helping our team members achieve long-term success. Our culture is supportive, collaborative, and dedicated to making a difference for the families we serve.
If you’re ready to take control of your future and build a meaningful career from home, we’d love to hear from you.
Apply today to start your journey with us – where your potential meets endless opportunity.
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